DRIVEWAZE MOBILE APPLICATION TERMS AND CONDITIONS
(END-USER LICENSE AGREEMENT)
Last updated: Nov 12, 2025
These DriveWaze Mobile Application Terms and Conditions (End-User License Agreement) (this “Agreement”) is a binding agreement between DriveWaze LLC, a Michigan corporation (“Company”) and you and any other person or entity for whom you act in relation to this Agreement or by whom you are employed or engaged (collectively, “End User” or “you”). This Agreement governs your use of the DriveWaze application and all related software, services, and (collectively, the “Application” or “DriveWaze”). The Application is licensed, not sold, to you.
BY CLICKING THE DOWNLOADING, INSTALLING, OR USING THE APPLICATION, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER/OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APPLICATION AND DELETE IT FROM YOUR MOBILE DEVICE.
1. License Grant
Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and nontransferable license to:
(a) download, install, and use the Application on a single mobile device owned or otherwise controlled by you (“Mobile Device”) strictly in accordance with the Application’s documentation; and
(b) access and use on such Mobile Device the Content and Services (as defined in Error! Bookmark not defined.Error! Reference source not found.) made available in or otherwise accessible through the Application, strictly in accordance with this Agreement and the Terms of Use applicable to such Content and Services as set forth in Error! Bookmark not defined.Error! Reference source not found..
2. License Restrictions
Except as may be expressly permitted by applicable law or expressly authorized by the Application, you shall not:
(a) copy the Application, except as expressly permitted by this license;
(b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Application;
(c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;
(d) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Application, including any copy thereof;
(e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application, or any features or functionality of the Application, to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time;
(f) use any robot, spider, or other automatic device, process, or means to access the Application for any purpose, including monitoring or copying any of the material on the Application;
(g) use any manual process to monitor or copy any of the material on the Application, or for any other purpose not expressly authorized in this Agreement, without Company’s prior written consent;
(h) frame, mirror, or otherwise incorporate the Application or any portion of the Application as part of any other mobile application, website, or service;
(i) use the Application in any manner that could disable, overburden, damage, or impair the Application or interfere with any other party’s use of the Application;
(j) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Application; or
(k) use the Application in, or in association with, any potentially hazardous environments or systems other than the commercial package-delivery transport-management systems for which it is specifically designed; in particular but without limitation, you will not use Application in, or in association with, any medical or life-support systems, or any police, fire, or other safety response systems, or any military or aerospace applications, weapons systems, or environments.
3. Reservation of Rights
You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company reserves and shall retain the entire right, title, and interest in and to the Application, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
4. Collection and Use of Your Information
You acknowledge that when you download, install, or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information with others, including information about yourself. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
5. Geographic Restrictions
The Content and Services are provided for access and use only by persons located in the United States of America (“USA”). You acknowledge that you may not be able to access all or some of the Content and Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Content and Services from outside the United States, you are responsible for compliance with local laws.
6. Updates
Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality.
Based on your Mobile Device settings, when your Mobile Device is connected to the internet, either:
(a) the Application will automatically download and install all available Updates; or
(b) you may receive notice of or be prompted to download and install available Updates.
You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Application and be subject to all terms and conditions of this Agreement.
7. Third-Party Materials
The Application may display, include, or make available third-party content (including data, information, maps, diagrams, photographic images, video, applications, and other products, services, and/or materials) or provide links to third-party applications, websites, or services, including through third-party advertising (“Third-Party Materials”). YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS NOT RESPONSIBLE FOR THIRD-PARTY MATERIALS, INCLUDING THEIR ACCURACY, COMPLETENESS, TIMELINESS, VALIDITY, COPYRIGHT COMPLIANCE, LEGALITY, DECENCY, QUALITY, OR ANY OTHER ASPECT THEREOF. COMPANY DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY THIRD-PARTY MATERIALS. THIRD-PARTY MATERIALS AND LINKS THERETO ARE PROVIDED SOLELY AS A CONVENIENCE TO YOU, AND YOU ACCESS AND USE THEM ENTIRELY AT YOUR OWN RISK AND SUBJECT TO SUCH THIRD PARTIES’ TERMS AND CONDITIONS.
8. Term and Termination
(a) The term of Agreement commences when you download, install, or begin to use the Application, whichever is earliest, and will continue in effect until terminated by you or Company as set forth in this Section 8.
(b) You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device.
(c) Company may terminate this Agreement at any time without notice if it ceases to support the Application, which Company may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.
(d) Upon termination:
(i) all rights granted to you under this Agreement will also terminate; and
(ii) you must cease all use of the Application and delete all copies of the Application from your Mobile Device and account.
(e) Termination will not limit any of Company’s rights or remedies at law or in equity.
9. DISCLAIMER OF WARRANTIES
DRIVEWAZE MAKES NO WARRANTY THAT THE APPLICATION WILL PREVENT ACCIDENTS. THE APPLICATION IS PROVIDED TO END USER “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. (SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.)
10. ASSUMPTION OF THE RISK
VEHICULAR ACCIDENTS OR OTHER ACCIDENTS MAY OCCUR EVEN IF YOU USE THE APPLICATION. YOU ASSUME ALL RISK OF INJURY TO YOURSELF AND OTHERS, INCLUDING FROM ALL VEHICULAR ACCIDENTS OR INCIDENTS. YOU ALONE MUST DETERMINE WHETHER DRIVEWAZE APPLICATION SUFFICIENTLY MEETS YOUR OWN SPECIFIC REQUIREMENTS FOR SAFETY. YOU ALONE BEAR SOLE RESPONSIBILITY AND ALL LIABILITY FOR ANY LOSS OR ACCIDENT INCURRED DUE TO THE FAILURE OF DRIVEWAZE TO MEET YOUR REQUIREMENTS. DRIVEWAZE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR YOUR SAFETY OR THE SAFETY OF ANY OTHER PERSON OR PROPERTY. ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY LOSS OR ACCIDENT. NEITHER DRIVEWAZE NOR ITS AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, PARTNERS (INCLUDING BUT NOT LIMITED TO FEDEX, AMAZON, AND UPS) OR ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ARE RESPONSIBLE FOR HOW YOU OR YOUR BUSINESS OR OTHER PERSONS MANAGE DRIVEWAZE. YOU ALONE ARE RESPONSIBLE FOR HOW YOU OR YOUR PACKAGE CARRIERS DELIVER A PACKAGE OR OPERATE YOUR OR THEIR VEHICLES. DRIVEWAZE IS A PRODUCT THAT SIMPLY SUGGESTS A COURSE OF ACTION AT EACH DELIVERY. THIS PRODUCT IS NOT DESIGNED TO PREVENT ALL SAFETY RELATED INCIDENTS, NOR DESIGNED TO HELP ENSURE THAT SAFETY INCIDENTS WILL BE REDUCED. DRIVEWAZE MERELY OFFERS SUGGESTIONS FOR DELIVERY. APPLICATION RISK LEVELS ASSOCIATIONS “GREEN” OR “YELLOW” ARE NOT A GUARANTEE THAT THERE ARE NO RISKS OR UNSAFE CONDITIONS PRESENT OR THAT A RISK LEVEL IS ACCEPTABLE. YOU ACKNOWLEDGE THAT THERE MAY BE RISKS AND UNSAFE CONDITIONS THAT THE APPLICATION IS NOT AWARE OF. YOUR SELECTION OF HOW TO EVALUATE EACH INDIVIDUAL DRIVEWAY ASSOCIATED WITH EACH ADDRESS IS SOLELY AT YOUR DISCRETION AND YOUR MANAGER’S DISCRETION ALONE. YOU ALONE ARE RESPONSIBLE FOR YOUR DECISION OR YOUR COMPANY’S DECISION TO CORRECT, REPLACE, OR MANUALLY OVERRIDE THE EVALUATION OF THE APPLICATION’S ARTIFICIAL-INTELLIGENCE MACHINE-LEARNING MODEL AS TO RISK-LEVEL ASSOCIATION. YOU ACKNOWLEDGE FOR YOURSELF AND FOR ANY PERSONS OR BUSINESS ENTITIES ASSOCIATED WITH YOU THAT THE APPLICATION ONLY MAKES SUGGESTIONS ON HOW TO SAFELY DELIVER THE PACKAGE TO ITS DESTINATION, AND THAT SUCH SUGGESTIONS COULD BE WRONG; THE RESPONSIBILITY FOR ANY COURSE OF ACTION IN REGARD TO HOW TO DELIVER A PACKAGE OR OTHERWISE ACT SAFELY IN ANY PARTICULAR SITUATION IS SOLELY YOURS AND THEIRS. THE RISK LEVELS THAT THE APPLICATION’S MACHINE-LEARNING MODEL SUGGESTS ARE SIMPLY SUGGESTIONS FOR YOUR PACKAGE CARRIERS TO TAKE INTO CONSIDERATION WHEN MAKING DELIVERIES AND SHOULD NOT BE RELIED UPON TO PREVENT ACCIDENTS.
11. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ANY OF ITS AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, PARTNERS (INCLUDING BUT NOT LIMITED TO FEDEX, AMAZON, AND UPS) OR ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION OR THE CONTENT AND SERVICES FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, LOST REVENUES, OR LOSS OF BUSINESS) WHETHER RESULTING FROM THE APPLICATION OR ANY RELATED SERVICE OR SOFTWARE, OR MATERIAL, OR FROM THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE, INSTALLATION, OR USE OF DRIVEWAZE, OR OTHERWISE, REGARDLESS OF LEGAL THEORY, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, THE NEGLIGENCE OF ANY PERSON OR ENTITY, OR OTHERWISE, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS FORESEEABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. TO THE EXTENT THAT AN APPLICABLE JURISDICTION LIMITS THE ABILITY TO DISCLAIM ANY WARRANTIES, THIS DISCLAIMER SHALL BE EFFECTIVE TO THE MAXIMUM EXTENT PERMITTED.
12. Indemnification
You agree to indemnify, defend, and hold harmless Company and its affiliates, suppliers, service providers, licensors, partners (including but not limited to FedEx, Amazon, and UPS) and its and their officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your and your associated persons or business entities’ action or inaction, or use or misuse of the Application, or breach of this Agreement.
13. Export Prohibited
You shall not use the application outside the US. You shall not, directly or indirectly, export, re-export, or release the Application to, or make the Application accessible from, any jurisdiction or country other than the US.
14. US Government Rights
The Application is a commercial product, consisting of commercial computer software and commercial computer software documentation, as such terms are defined in 48 C.F.R. § 2.101. Accordingly, if you are an agency of the US Government or any contractor therefor, you receive only those rights with respect to the Application as are granted to all other end users under license, in accordance with (a) 48 C.F.R. § 227.7201 through 48 C.F.R. § 227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. § 12.212, with respect to all other US Government licensees and their contractors.
15. Severability
If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.
16. Governing Law
This Agreement is governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the federal courts of the United States or the courts of the State of Michigan in each case located in the City of Kalamazoo and the County of Kalamazoo. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
17. Limitation of Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
18. Entire Agreement
This Agreement and our Privacy Policy constitute the entire agreement between you and Company with respect to the Application and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Application.
19. Modifications
Company may modify this Agreement at any time in its sole discretion; your continued use of the Application thereafter constitutes your agreement to and acceptance of the changes.
20. Waiver
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.